Frequently Asked Questions 1x4h2n

FINANCIAL COMPENSATION 5r103z

WHAT DOCUMENTS DO I NEED TO SUBMIT? 4bn5k

For compensation, the required documents are as follows: 1p203b

  • Photo ID of your family - spouse, partner, children, dependents, etc.
  • Inform checking or savings without limits for receipt;
  • Document proving marital status;
  • Document proving ownership or possession of the property;
  • If you live in a rented property, you also need to submit documents that confirm your rental relationship, including the relevant price (for instance, proof of payment of rent issued by the bank);
  • In the case of representation of third parties, a power of attorney should also be submitted.

For relocation, you should submit the following documents: 

  • F (Individual Taxpayer ID);
  • Document with photo (for instance, ID Card/RG, social security, OAB, CREA cards or other class entity);
  • Proof of residence (for instance, water, electricity, telephone bill);
  • Bank (checking or savings details).
  • If you live on rent, in addition to submitting the personal documents listed above, you must submit your rental agreement or proof of payment.

If preferred, please access /documentos-necessarios
 and find the complete list of documents for relocation and financial compensation.

WHAT DOCUMENTS DOES A LOCAL TRADER NEED TO SUBMIT? 5b266l

In the case of local traders' compensation, the required documents are:

  • Document of each partner;
  • Proof of business income history;
  • Inform checking or savings without limits for receipt;
  • Document proving Marital Status;
  • Document proving ownership or possession of the Property;
  • If the property is rented, you also need to submit documents that confirm your rental relationship, including the price paid (for instance, proof of payment of rent issued by the bank);
  • In the case of representation of third parties, a power of attorney should also be submitted.

For the relocation the local trader is expected to submit the following documents:

  • F (Individual Taxpayer ID);
  • Document with photo (for instance, ID Card/RG, social security, OAB, CREA cards or other class entity);
  • Proof of residence (for instance, water, electricity, telephone bill);
  • Bank (checking or savings details).
  • In addition to the personal documents, local traders also need to submit the documents of their businesses, such as the income tax return, balance sheet, cash book, book of on-credit buyers, statements of credit or debit card machines or monthly receipts of purchase of goods.
  • If your property has a rental agreement in force, in addition to submitting the personal documents listed above, you must also submit your lease or proof of payment.

If preferred, please access /documentos-necessarios
and find the complete list of documents for relocation and financial compensation.

HOW LONG DO YOU NEED TO SUBMIT YOUR FINANCIAL PROPOSAL? 281k2t

It is not possible to estimate this deadline precisely because the compensation flow involves the assessment of the documents and information submitted by each resident. The estimated deadline is about 60 days from the beginning of the compensation flow, if the documentation is accurate, or later, from the submission of  all documentation.

WHY CAN'T I RECEIVE COMPENSATION THE SAME MONTH I THE PROGRAM? 5w3r1a

There is a schedule for assisting residents of the vacant area with compensation, which follows a preset step-by-step. It is not possible to state the deadline for receiving the financial compensation because its flow involves the assessment of documents and information submitted by residents. The estimated deadline is about 60 days from the beginning of the compensation flow, if the documentation is accurate, or later, from the submission of  all documentation.

IN THE CASE THAT I DO NOT AGREE WITH THE COMPENSATION PROPOSED AFTER ALREADY LEAVING MY PLACE, WHAT SHOULD I DO? 2tn22

At that time, the Program has 20 days to submit a new proposal, and if a new face-to-face assessment of the property is required, 15 days are added to that deadline. The process also reviews new documents, such as expenses with rent and travel or relating to proof of business activity in the property.

AS A MEI (SOLE TRADER) IN AREA 01, I HAVE LOST MY CUSTOMERS DUE TO WHAT IS HAPPENING. WHAT SHOULD I DO? kow

Traders can request advanced disbursement of their compensation according to the size of their establishment. Such advance payment is made in a single installment and can be requested during your first meeting with the social worker. In order for this amount not to be discounted in the compensation, the trader needs to prove the use. ing that traders will also be entitled to compensation in the financial compensation flow.

WHEN WILL I RECEIVE COMPENSATION? 1q4b27

Compensation will be paid after completing some steps, including vacancy of property, review of documents, calculation of pecuniary and nonpecuniary loss, acceptance of the proposal, and judicial homologation of the agreement. Payment will be made within five days after judicial homologation, with a deposit in the resident's bank . However, it should be considered that the entry of each zone in the financial compensation flow follows a public schedule that is agreed upon with the authorities.

WHAT IS THE DATE OF ENTRY INTO THE FINANCIAL COMPENSATION FOR EACH OF THE ZONES? z5q28

The date of entry for each zone has been following the schedule below, agreed upon with the authorities:

WHAT IS THE DEADLINE TO RECEIVE MY COMPENSATION AFTER G THE COMPENSATION AGREEMENT? 205gh

Once signed, the Term of Agreement is forwarded for judicial homologation. The Court has been very agile in reviewing the requests. It has approved the agreements within five days - in cases where the Public Prosecution Office or the judge deems it unnecessary to supplement information and documents. After judicial approval, the financial compensation is deposited in a bank within five business days.

WHEN WILL I NEED A LAWYER? 1t725v

The Financial Compensation and Relocation Program establishes that the resident is followed up by a lawyer or a public defender in the compensation flow. The Program provides for the payment of the attorney's fees of residents, in an amount of up to 5% of the compensation, limited to BRL 100,000. If preferred, residents can be served free of charge by the Public Defender's Office.

HOW IS THE PROPERTY APPRAISED? DO IMPROVEMENTS COUNT? 5s6r4j

For ascertaining the compensation, Braskem is referencing the price of similar properties. For instance, properties with the same sizes and located in neighborhoods with the same characteristics as the relevant resident's neighborhood in which the sealed property is located are considered. Improvements relevant to ascertaining the property's construction pattern are also considered. Information and documents brought by the residents are key to ensuring the appropriateness of the proposals. In all cases, the company reviews the requests brought by the residents, and if the need for a new analysis is proven, the proposals are reviewed.

WILL BRASKEM PAY ENOUGH FOR THE RESIDENT TO BUY A PROPERTY OF THE SAME STANDARD AS THE ONE BEING VACATED SINCE THE SQUARE METER USED FOR APPRAISAL IS THE SAME AS IN 2018? 46v5b

There is no appraisal made per 2018's square meter. The Program uses a comparative methodology, which considers the current prices of properties similar to vacated ones in neighborhoods with the same urban and infrastructure characteristics. This technique is the most recommended and has been used in other situations by the Court. Therefore, the resident can purchase a property of the same standard in a similar neighborhood with the same service structure.

WHY CAN'T I CHECK BRASKEM'S APPRAISAL REPORT OF THE PROPERTY? DO I HAVE TO ACCEPT WHAT BRASKEM OFFERS AND MOVE ON? 2dt26

Braskem explains that the company does not make reports under the Financial Compensation and Relocation Program but uses an appraisal system ed by technical standards, as stated in the property appraisal document. Since last June, Braskem has made information on property appraisal available in writing to residents who request it, as agreed with the authorities. The document addresses the clarifications already provided during the meetings to submit proposals. 

WHAT DOCUMENTS DOES A LOCAL TRADER NEED TO SUBMIT? 5b266l

In fact, property eviction is a determination of the competent authorities, in this case, the Municipal Civil Defense, to keep the residents of the risk areas safe. Your financial compensation flow and that of all other residents follow the schedule agreed upon by the authorities.

HOW DOES THE COMPENSATION AND RELOCATION PROCESS FOR LOCAL TRADERS WORK? 2c433l

Traders go through a process very similar to that of the simple residents. First, during the identification step, the property is classified according to its use, which can be for business or mixed purposes. Then, within the reported schedule, the trader calls 0800 006 3029, Monday through Friday, 8 am to 6 pm (except for holidays), to schedule their first relocation meeting. Braskem even created an exclusive service for local traders and entrepreneurs to increase the speed of this stage. Provided that the need to cover extra expenses on the move is proven, local traders can also request an advance payment of compensation from the social workers following up their processes. After the move is scheduled, the teams organize and pack all the machinery, equipment, and product inventory, which are taken to the new company address - or to the storage unit offered by the Program. Braskem covers the entire relocation cost. The financial compensation flow follows the schedule agreed upon by the authorities.

HOW DO RESIDENTS OBTAIN PAYMENT REPORTS FOR INCOME TAX REPORTING PURPOSES? 2f2n6l

All payment reports (of compensations paid, advances, and others) are sent to the residents and their lawyers in the email informed at the ing meeting.

IS THERE PRIORITY IN THE CARE FOR THE ELDERLY IN THE PROGRAM? 17405v

Yes, there is a priority for the elderly and people with social vulnerability or health problems. These people have accelerated compensation flow and special treatment.

WHAT IS THE MINIMUM AMOUNT FOR COMPENSATION? 1734l

There is no minimum amount set, as each case is reviewed individually. 

WHY DON'T YOU COMPENSATE RESIDENTS FIRST? 6iqt

The relocation comes first because the Civil Defense orders the immediate eviction of the risk areas established in the Priority Action Map. This is a safety precaution. To pay the financial compensation, the Program needs to check each resident's situation, such as additional expenses with rental of temporary property, documentation and characteristics of the vacated property, among other steps. Only with this information is it possible to make a suitable proposal.

AFTER SIX MONTHS OF RECEIVING RENTAL ALLOWANCE, DO RESIDENTS ALREADY RECEIVE THE COMPENSATION? 1s3h2n

Not necessarily. There is often a need to extend the payment for a longer time. The rental allowance is paid for at least six months and up to two months after the approval of the financial compensation proposal. The aid cannot be paid for more than 24 months, as provided in the agreement signed with the authorities. As long as the compensation is not paid, the rental allowance continues to be paid so that there is no jeopardy to household finances.

IS THE PAYMENT OF COMPENSATION MADE IN SINGLE OR MULTIPLE INSTALLMENTS? 1e2g6p

Payment is made in a single installment. It is deposited five business days after the publication of the court decision that ratifies the term of agreement. 

IF I CAN'T AFFORD A LAWYER, WHO WILL? 1z3o68

The resident can be aided free of charge by a public defender. Still, if they prefer it, the Financial Compensation and Relocation Program provides for the payment of attorney's fees of up to 5% of their compensation, limited to BRL 100,000. 

WHY DOES A JUDGE NEED TO RATIFY THE AGREEMENT? 153a2m

The Financial Compensation and Relocation Program is ed by the Agreement between Braskem and the Public Authorities (MPF, MPE, DPU, and DPE), approved by the judge of the 3rd Federal Court of the Judicial District of Alagoas. Thus, individual agreements are part of the performance of the signed collective agreement and are approved by the same judge to ensure legal certainty to the parties and greater effectiveness.

WHAT HAPPENS IF THE JUDGE DOES NOT RATIFY THE AGREEMENT? 4pb

In this case, a meeting will be scheduled with the resident to discuss the non-homologation and its reasons. The case will be reviewed to ensure that the necessary information and documents are provided to solve the issue identified by the judge as impeding the homologation process. 

WHEN WILL MY PROPERTY BE APPRAISED? 133b4r

The property is characterized during the first visit of social technicians who photograph and measure the properties. After this step, the property goes to the appraisal phase. It is worth ing that Braskem does not prepare appraisal reports but follows Brazilian standards on real estate appraisal to ascertain the price.

I HAVE APPRAISALS OF MY PROPERTY. WILL BRASKEM TAKE THEM INTO TO SUBMIT ITS PROPOSAL? 672h5s

Yes. The resident may submit any and all documentation on the property, and Braskem will make the proper appraisal when formulating the proposal. It is important, however, to stress that appraisals must strictly follow the Real Estate Appraisal Technical Standards to be accepted. Following the rules is important to understand the property price appropriately. Braskem does not carry out a "price" negotiation, so bringing a report with a value greater than the real price of the property will not help in the appraisal process carried out in PCF.

IS THERE A SET AMOUNT OF NONPECUNIARY LOSS? WHO IS ENTITLED TO IT? 1r4s4u

Braskem based the program's parameters on what local and domestic caselaw recommends whenever possible. In setting the parameters currently used, we sought to understand local caselaw on nonpecuniary laws in general, as well as domestic caselaw regarding proceedings in some way analogous to PCF. Nonpecuniary Loss is paid to the Family or the Entrepreneur (individual or legal entity).

DO MY CHILDREN NEED TO OPEN AN TO RECEIVE COMPENSATION? 13gd

No. Your children and all other people who lived in the vacated property are entitled to nonpecuniary loss. Still, the amount can be deposited in the bank of anyone in their family. If you want to open an , Braskem has a partnership with Caixa Econômica Federal (Branch Rosa da Fonseca, Farol, and Gruta de Lourdes). Seek the social worker to be referred to the branch.

THE PROPERTY IS A FAMILY INHERITANCE. I AGREE TO THE PROPOSED AGREEMENT, BUT THE OTHER HEIRS DO NOT. CAN I NEGOTIATE IT INDEPENDENTLY? j5r5q

No. In this case, all heirs should mutually agree on the compensation proposal.

I HAD A BUSINESS IN A RENTED PROPERTY IN A VACANT AREA. AM I ENTITLED TO COMPENSATION AS A TENANT? 141v1o

Yes, every local trader is entitled to compensation under the Financial Compensation and Relocation Program. In addition to the Program making the move, such trader will receive a compensation advance still in the relocation flow to help with the additional expenses and keep the business running. Then, in the compensation flow, this trader will receive the compensation, including for loss of profits. 

I AM A TRADER AND WANTED TO KNOW: HOW DOES THE ADVANCE WORK? j3u3j

The advance may be requested to cover additional expenses for the move and to be able to relocate while awaiting compensation. The amount of the advance ranges according to the size of the company. For instance, sole traders (MEI), informal companies and real estate lessees can request an advance of BRL 10,000. The other option is to request the amount based on the submission of the budgets that prove these expenses. There is also the possibility of an advance to cover costs relative to the move in a previously established manner according to the company's size.  The amount is not deducted from the compensation upon proving these additional costs to the move. The request should be made to the social worker following up with the trader in their relocation. 

WHAT ABOUT WORKERS WHO LOST THEIR JOBS AT THE COMPANIES THAT CLOSED? 231x3

According to the laws, employees will receive compensation from the employer for all labor rights. And Braskem will compensate the entrepreneur or trader for their expenses by closing their business in the neighborhood.

WHAT IS THE SPECIAL HISTORICAL HERITAGE PRESERVATION ZONE? r1670

Properties with a peculiar characteristic are part of the Special Historical Heritage Preservation Zone (ZEPH); in this case, items such as doors, windows, and tiles cannot be removed without authorization from the municipal government. If your property is within ZEPH, it is important to refer to the government, as defacing it will not be possible. The social worker can help residents know if their homes are on a ZEPH.

I AM FROM AREA 01. IF I MOVE NOW, WILL THE PAYMENT OF MY COMPENSATION BE ADVANCED? 331s5x

No. The entry date to each zone follows the schedule agreed upon with the authorities. According to this schedule, the residents of Area 01 enter the financial compensation flow as of October 2021 - whether they moved out or not.

IS IT TRUE THAT BRASKEM WILL GO BANKRUPT AND NOT HAVE MONEY TO PAY EVERYONE? IS IT TRUE THAT BRASKEM IS GOING TO BE SOLD AND THEN WITHDRAW FROM THE AGREEMENT? 2v4j1v

No. The amounts for payment of compensation to residents of the vacancy area are already guaranteed by the company, and deposited in an audited by the authorities that signed the agreement with Braskem. This ensures the legal guarantee that all residents will receive financial compensation, in addition to financial aid. Even if the company, which is solid in the domestic and international market, has any kind of financial loss, the residents will still be safeguarded, with the guarantee of the public agencies with which Braskem executed the said agreement.

WHAT IS THE UNIQUE PRICE PROPOSAL? 2ozh

It is the proposal for compensation in the preset lump sum at BRL 81,500 for resident owners, BRL 61,500 for non-resident owners, or BRL 20,000 for non-owner residents.

IS IT BRASKEM THAT DETERMINES WHICH FINANCIAL COMPENSATION FLOW THE RESIDENT SHOULD FOLLOW? 602721

No. The one who chooses is the resident themselves. They should review, with their lawyer or public defender, what meets their need and only then choose the modality - whether it is a single amount or is based on their property's appraisal. 

WHAT IS THE WITHDRAWAL PERIOD? 73rk

The Financial Compensation and Relocation Program provides for a period of seven days after the formalization of the proposal's acceptance for the property's owner to express their will to renegotiate or withdraw from the agreement with Braskem. 

DOES BRASKEM ALSO HAVE THE RIGHT TO WITHDRAW FROM NEGOTIATION DURING THIS PERIOD? 4l3p38

Braskem will not withdraw from the negotiation over the withdrawal period. The right of withdrawal is only for the residents. 

DOES THE REMOVAL OF EQUIPMENT FROM MY HOUSE AFFECT THE ASCERTAINMENT OF COMPENSATION? 5t5m2

No, it does not affect it.

IN THE CASE OF CLOSED PROPERTY, WILL THE OWNER BE ENTITLED TO NONPECUNIARY LOSS? 546157

Yes, the property's owner is entitled to nonpecuniary loss. 

AND HOW ABOUT THE PROPERTIES UNDER FINANCING? 3y1x61

The financial compensation is paid even when the property is under financing, but there will be a discount so that the outstanding balance is paid to the financing agent. This also applies to those who triggered the insurance coverage and received compensation from the insurer. 

FOR RESIDENTS OF APARTMENTS IN RISK AREAS, WILL THE CERTIFICATE OF DISCHARGE OF CONDOMINIUM AND IPTU (REAL ESTATE TAX) ALSO BE REQUESTED? 57n3h

No, the resident does not need to submit proof of discharge of condominium or IPTU. Under the Financial Compensation and Relocation Program, for properties with IPTU debts prior to 2019 and levied before vacancy, the amount of outstanding debts is withheld, and payment is made by Braskem directly to the Municipality of Maceió. The full list of required documents can be found on the website Braskem.com.br/alagoas. 

IF THE REGION IS UNINHABITABLE, WHY THE NEED FOR PROPERTY DOCUMENTS AND WHY THE NEED FOR INVENTORY WHEN THERE IS AN AGREEMENT BETWEEN THE HEIRS? 131m2j

Because, in the case of financial compensation, we are dealing with the compensation for an asset. Therefore, we need documents about the property and the ownership for the due identification of those who should be compensated. In the case of an inherited property, the registration is made through the inventory, which can be both before court and out of court. If necessary, the Program s the family to collect certificates and documents from notary offices for out-of-court inventory.

I HAVE AN ADVERSE POSSESSION ACTION IN PROGRESS. IN CASE OF RELOCATION, WILL I BE COMPENSATED? 1j263g

Braskem will review all documents submitted by the relevant resident and, if the right is verified, they will be compensated.

IS IT TRUE THAT BRASKEM IS DEMANDING JUDICIAL INVENTORY? i94o

No, residents can file judicial or extrajudicial inventory. Braskem will review all documents submitted by the resident and, once the right is verified, they will be compensated.

RELOCATION 86d20

WHAT ARE THE SERVICES OFFERED BY THE PROGRAM? 694z4y

The Program offers, free of charge, moving service, from partner estate agencies, personal items check, psychological , the Animal Program, and partnership with notaries - for the issuance of documents and certificates - and financial institutions. The personal items check service assists the resident or the local trader who has nowhere to leave their furniture, equipment, goods, and stock until the move to the permanent residence or business. The Animal Program transports animals during the move of the resident and offers temporary accommodation for these animals in a safe place and with all care, including appointments with veterinarians, neutering, and vaccination. If the resident needs it, Braskem's partner estate agencies help in the search for a temporary property, in which case the brokerage fee is also paid by the Program. In addition, the Program also helps in the process of opening a bank and obtaining the requested documents directly from local notaries. 

WHEN WILL THE AMOUNTS PERTAINING TO THE RENTAL ALLOWANCE OF THE HOUSES BE PAID? 146f56

The rental allowance is paid after the move is made, when the resident signs the Term of Departure. From that moment on, they will be paid every month for at least six months, and up to two months after the approval of the financial compensation proposal. The amount of the aid is BRL 1,000, and payments always take place thirty days after the previous payment. For instance: if the first payment happened on April 2nd, the others will always be on the 2nd of each month. 

WHAT IS THE AMOUNT OF THE FINANCIAL AID FOR MOVE? 81b1x

The amount of the financial assistance for the move is BRL 5,000, paid in a single installment after scheduling the move and g the Term of Commitment.

WHAT IS THE AMOUNT OF THE RENTAL ALLOWANCE? 734f1u

The amount of the rental allowance is BRL 1,000, paid for at least six months and up to two months after the approval of the financial compensation proposal. This allowance cannot be paid for more than 24 months, as provided for in the agreement signed with the authorities. If the resident finds that this amount is not enough for their relocation, they can also request an additional amount of BRL 6,000. This advance is paid in a single installment and, with the purpose of not deducting it from the compensation, residents should prove its use exclusively for the payment of rent and condominium of their new housing.

I STAYED OFF THE CIVIL DEFENSE MAP AND MY HOUSE HAS CRACKS. WHAT SHOULD I DO? 1b5s28

If your property is off the map and you think you are in a risky situation, you should the Civil Defense at 0800 030 6205.

MY AREA IS NOT ON THE MAP. WHEN WILL IT ENTER THE VACANT AREA MAP? 1l5i6g

The definition of the vacant area mappings is made by the Civil Defense of Maceió.

WHAT IF I WANT TO GO BACK TO MY HOUSE? 3l5b2d

The agreement signed between the public agencies and Braskem determines that the properties in the risk areas will be permanently vacated, without the possibility of return of the owner or resident. 

HOW DO I REQUEST THE ADDITIONAL RENTAL AMOUNT? 3g6s2x

The served person, who was relocated from their residence, may request directly to the 0800 phone number, the advance of compensation, in the amount of BRL 6,000 to cover the additional expenses with housing that could not be borne by the rental allowance paid by Braskem. 

HOW DOES THE ESTATE AGENCIES' THAT THE COMPENSATION AND RELOCATION PROGRAM OFFERS WORK? DOES BRASKEM PAY THE BROKERAGE FEE? 1q2s4q

Braskem has partner estate companies, and you can consult them in the list below. They help residents find the temporary property for the family to move quickly, and the brokerage fee of these estate agencies is paid by Braskem.

Partner Estate Agencies:

  • ALM IMÓVEIS - (82) 98818-9115 | www.almimoveis.com
  • MÁRCIO RAPOSO IMÓVEIS - (82) 99351-9792 | www.marcioraposo.com.br
  • I4 IMÓVEIS - (82) 99676-6715 | www.i4imobiliaria.com.br
  • MARIZ IMÓVEIS - (82) 99680-0800 | www.marizimoveis.com.br
  • IMOB CONSULTARIA - (82) 99678-6367 | [email protected]
  • MORE MACEIÓ IMÓVEIS - (82) 99972-8280 | www.moremaceio.com.br

I LIVE IN AREA 01. CAN I BE RELOCATED BECAUSE I'M AFRAID? 5g3e2j

Yes, residents who want to expedite their departure from area 01 and have already received two visits from social workers for property identification and family survey can call 0800 006 3029 and schedule their first relocation meeting.

I AM A TENANT OF AREA 01. CAN I MOVE BEFORE THE DEADLINE? DO I LOSE RIGHTS? 1w3k16

Tenants who are in Area 01 will be able to leave the property on their own and this does not remove any rights under PCF. However, the receipt of compensation will occur within the schedule agreed with the authorities. It is important to note that the Financial Compensation and Relocation Program offers free services to carry out the move, such as professional teams to pack and transport belongings, personal items check, and with estate agencies. If the resident decides not to use the services offered by the Program, they will not be able to request them later. 

I WOULD LIKE TO KNOW HOW THE SITUATION OF THE CEMETERY LOCATED IN THE NEIGHBORHOOD OF BEBEDOURO WILL BE AND HOW THE FAMILIES WHO HAVE THEIR LOVED ONES BURIED WILL BE. WILL THOSE WHO HAVE A MAUSOLEUM BE ENTITLED TO COMPENSATION? 26f5t

About the Santo Antônio Cemetery, Braskem is in talks with the authorities to seek a t solution that serves the community. The region already has a system for monitoring ground stability and property security. In addition, the company performs cleaning services on site.

WHY DO I NEED TO LEAVE MY PROPERTY? 15i5n

The agreement between the public authorities and Braskem establishes that the departure of residents from risk areas is mandatory, so that they can safely await their financial compensation. The resident has and financial aid to ensure their relocation while dealing with their compensation. To find the new property, residents can use, free of charge, the partner estate agencies available in the list below. Once the property is chosen, the move is made and paid by Braskem. After scheduling the move and g the Term of Commitment, the payment of the financial aid of BRL 5,000 is made within three business days. Residents should have a checking or savings to receive the amount.

Partner Estate Agencies:

  • ALM IMÓVEIS - (82) 98818-9115 | www.almimoveis.com
  • MÁRCIO RAPOSO IMÓVEIS - (82) 99351-9792 | www.marcioraposo.com.br
  • I4 IMÓVEIS - (82) 99676-6715 |www.i4imobiliaria.com.br
  • MARIZ IMÓVEIS - (82) 99680-0800 | www.marizimoveis.com.br
  • IMOB CONSULTARIA - (82) 99678-6367 | [email protected]
  • MORE MACEIÓ IMÓVEIS - (82) 99972-8280 | www.moremaceio.com.br

CAN I RECEIVE FINANCIAL AID IN A DIGITAL BANK ? WHAT IF I DON'T HAVE A BANK IN MY NAME, CAN I RECEIVE IT IN SOMEONE ELSE'S - IN THAT OF A FAMILY MEMBER, FOR EXAMPLE? 565w4h

Yes, it is possible to receive all aid and compensation in a digital . The only that is not accepted is the one with a low daily transactions limit, usually called an "easy " ("conta fácil") opened in lottery shops. If residents do not have their own bank , they can look for their social worker, as the Program has a partnership with Caixa Econômica Federal (Branch of Rosa da Fonseca, Farol, and Gruta de Lourdes). For cases in which the family agrees that there will be a representative, their should be reported to the social worker. In addition to the bank details, this representative should present their personal documents to receive the aid. As for the compensation, the payment should also be deposited in the bank of one of the family .

WHY DOES BRASKEM NEED TO HAVE TEMPORARY POSSESSION OF MY PROPERTY? 63529

Only with temporary possession can Braskem pad - which is the closing of doors and windows with bricks - a property and perform all the pest control work. With the temporary possession, Braskem also becomes responsible for the security of that property, even avoiding its undue reoccupation. To this end, the company developed property security actions with community rounds based on suggestions from community leaders. 

DOES BRASKEM PAY FOR THE RESIDENT'S MOVE? 3i5h2r

Yes, the Financial Compensation and Relocation Program makes the moving service available to all residents. This service can be requested upon relocation and upon receipt of financial compensation, when the resident moves to the permanent property. To access the service, residents should their social worker or call 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays). The call is free, including from mobile phones.

DOES BRASKEM PAY THE COSTS WITH THE NOTARY OFFICE? 4n5s29

Yes, Braskem pays all documentation costs and taxes pertaining to the purchase of the property. The company also has partnerships with notary offices for the issuance of documents and certificates.

I LIVE IN A RENTED PROPERTY, BUT I HAVE NO RECEIPT. I PAY IT DIRECTLY TO THE LANDLORD. WHAT IS MY SITUATION IN THIS CASE? 701u1h

In the relocation flow, it is not necessary to prove the payment of rent, but the housing. For this, documents stating that the tenant has resided in the property since before the determination of their vacancy will be required, such as a proof of residence. For the compensation flow, Braskem will seek other information that can confirm the rental relationship, including with the owner, who will be able to confirm the rental. In such cases, the owner should submit a statement confirming that the property was rented, in addition to submitting proof of ownership (IPTU, Deed of Purchase and Sale, Registration or other). 

CAN ANY OWNER REMOVE DOORS, WINDOWS, AND OTHER MATERIALS FROM THEIR HOME OR ARE THERE ANY RESTRICTIONS? 544b3o

Residents who live in a condominium should follow the rules of their condominium. Those who do not live can choose whether or not to remove these items, provided that the property is not part of the Special Historical Heritage Preservation Zone (ZEPH). The social worker can help residents know if their homes are on a ZEPH.

IN THE CASE OF RENTED PROPERTY, WHO SHOULD BRASKEM, THE TENANT OR OWNER? f2d2m

Both landlord and tenant should Braskem when the seal is available, as both have different needs: the resident needs to schedule their relocation and receive financial aid, and the landlord, request the advance of financial compensation, accordingly.

WILL YOU PAY FOR THE MOVE TO THE DEFINITIVE PROPERTY? 6n5532

Yes, the Program pays for the move to the definitive property. To request the service, residents can their social workers or call 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays). The call is free, including from mobile phones. 

MY PROPERTY IS IN AREA 01 AND I NEED TO CALL TO SCHEDULE THE TECHNICAL BOARD. CAN I STILL DO THIS? 6b1z13

Yes. Residents should the Technical Board to assess the housing conditions and, if an imminent risk is identified, the family will be relocated immediately.

HOW IS THE PROCEDURE OF AREA 01? 3x701g

The procedure in area 01 is the same as in the other zones. After identifying the homes, residents who want to be relocated can call 0800 006 3029 and schedule their first meeting to enter the Program. Residents who want to know if they can stay in their property should also the 0800 number. The Technical Board will check the condition of the property.

TO RECEIVE RENTAL ALLOWANCE, IS IT NECESSARY THAT THE HOUSE HAVE CRACKS? WILL EVERYONE LEAVE? 154t4h

It is not necessary that the house have cracks for the resident to receive rental allowance. Residents who are in the Program and are relocated receive financial aid, regardless of the situation of their property. 

WHY DO SOCIAL WORKERS NEED TO COME BACK TO MY PROPERTY FOR ANOTHER APPRAISAL? 6c2i3v

In some cases, because of the property's characteristics, information, and documents that the resident sent, it is necessary to make a new visit to confirm the information. These field measures are also relevant to the proposal reanalysis process.

IS THE FIRST RELOCATION MEETING RECORDED? 2o2i4l

No. This meeting is not recorded.

SHOULD THE SOCIAL TECHNICIANS NECESSARILY ENTER THE PROPERTY TO MAKE THE IDENTIFICATION OF THE HOUSES? q4j5o

Yes, especially owing to the need to characterize the property, the stage responsible for recording the construction details and improvements.  It is important to note that the entire team is working within the safety standards established by the health authorities, complying with the use of masks, gloves, and hand sanitizer, in addition to social distancing. For easy identification, social workers wear a green vest and badge.  If the resident or the local trader does not feel comfortable with the identification, the recommendation is that they report this to the social worker, who will record what happened so that the service is performed in a timely manner.

I AM NOT IN MY PROPERTY. CAN MY NEIGHBOR TAKE THE FAMILY SURVEY INSTEAD? 5t22q

No. The survey must be answered by the resident themselves. The social workers will make three attempts to find them at home. After the third visit, technicians will leave a notice in the house, asking the resident to 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays). The call is free, including from mobile phones.

I AM NOT IN MY PROPERTY. CAN I SCHEDULE A TECHNICAL VISIT FOR MEASUREMENT AND CHARACTERIZATION? q443f

In this case, the resident should 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays), and explain their situation. The call is free, including from mobile phones.

AFTER IDENTIFYING THE TENANT'S PROPERTY, HOW TO PROCEED AND ON HOW MANY DAYS SHOULD THE RESIDENT LEAVE? 6a2rt

After identifying the properties, the resident will still receive another visit from the social workers. Braskem then discloses a date for the resident to call 0800 006 3029 and schedule their first relocation meeting. At this meeting, the resident can inform the best day to move.

WHY ARE WE REQUIRED TO SIGN A TERM IN ORDER TO RECEIVE, FOR EXAMPLE, RENTAL ALLOWANCE? 3n473

In the relocation flow, the resident signs two : Commitment and Vacancy. When the resident schedules the date of their move, they sign the Term of Commitment, in which Braskem undertakes to pay the financial aid for the family. Three days after g the Term of Commitment, Braskem deposits BRL 5,000 in the resident's to help them with additional expenses of the relocation. On the day of the move, the resident signs the Term of Departure, in which Braskem has provisional possession of the property and is responsible for its security. From then on, Braskem pays, every month, the rental allowance in the amount of BRL 1,000. This allowance is paid for at least six months, and up to two months after the approval of the financial compensation proposal. The allowance is paid, as a rule, for up to 24 months, as provided for in the agreement executed with the authorities.

CAN I USE BRASKEM'S TERM OF COMMITMENT AS COLLATERAL TO NEGOTIATE THE NEW RENTAL AGREEMENT? 1x6hy

The Term of Commitment guarantees that Braskem will pay the resident the amounts of financial aid and rental allowance after the vacancy of the house. It can be used to negotiate with the owner or the estate agency. The Financial Compensation and Relocation Program partners with three estate agencies that can offer this service free of charge to residents. The resident may 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays) and request from a broker, expressly authorizing Braskem to their to the brokers. It is also possible that a social technician mediates the between residents and estate agencies.

DOES BRASKEM TRANSPORT THE MATERIALS REMOVED BY THE RESIDENTS OF THE HOUSES, SUCH AS DOORS, WINDOWS, AND SINKS? 366g3w

Yes, Braskem tackles this transport with the residents' move. You can take everything you want from your house, except wood (lines and rafters), as long as you arrange, before the day of the move, to uninstall these items. If you prefer, you can also pick up the materials yourself or schedule a continuation of the move to make this transport, within a period of up to ten days.

WHAT DO I DO WITH EXPENSES SUCH AS CONDOMINIUM AND PROPERTY TAX OF A PROPERTY I AM ABOUT TO VACATE? 3u1e4x

Residents should comply with the obligations pertaining to the property until the transfer of possession, when they sign the Term of Vacancy. Residents who pay expenses pertaining to the property after the vacancy will be reimbursed for these amounts in the proposed agreement to be submitted by Braskem. As for IPTU, a municipal law of 2019 (No. 6900/2019) exempts from tax the properties of the areas affected by geological phenomenon, located in the vacancy area.

HAS THE TECHNICAL BOARD BEEN EXTINGUISHED? 4c121v

No, it still exists. If the resident feels insecure about the property, they can call the Technical Board to assess the housing conditions. If imminent risk is spotted, the family will be relocated immediately.

AND HOW ARE THE PROCESSES OF THE TECHNICAL BOARD THAT WERE IN PROGRESS? 1hc1g

With the December agreement, signed with the authorities, the properties that are inserted in Area 01 of the Civil Defense map, for monitoring, had their processes closed and were included in the Program. These properties have been identified and continue in the relocation flow.

WILL RESIDENTS LEAVE OCCUR BASED ON A SEQUENCE OF STREETS? 4y2330

No. After the property is identified, a date is disclosed for families to call 0800 006 3029 and schedule their first meeting with the social worker. It is with them that the date of the move will be scheduled, according to a convenient date for the family.

I HAVE A RENTAL APARTMENT AND I PAY RENT FOR WHERE I LIVE WITH THE INCOME I EARN FROM RENTING MY OWN PROPERTY. HOW DO I PAY MY RENT IF MY TENANT IS THE ONE RECEIVING THE RELOCATION ALLOWANCES? 2z5t1x

With the rental agreement closed in hand, the owner can request an advance payment in the amount of BRL 10,000, which will be deducted from the amount of their final compensation. In addition to real estate lessors, this amount falls into the category of sole traders and informal businesses. This request should be made to the social worker who is following up the relocation, who will inform all the steps to receive the advance.

I HAVE ALREADY BEEN RELOCATED, AND THE PROPERTY I AM LIVING IN HAS JUST BEEN INCLUDED IN A NEW AREA. WHAT IS MY SITUATION IN THIS CASE? 5j2xg

Those who are already part of the Financial Compensation and Relocation Program and currently live in area 01 will continue to receive rental allowance in the amount of BRL 1,000 and will receive a new financial aid of BRL 5,000 to their second move. It is important to note that the amount of the rental allowance is not added to what you receive from your first relocation - therefore, it will be continued and not duplicated.

HOW DOES THE RELOCATION FLOW WORK? 6l43h

The relocation flow begins with the property identification process, which ended on March 26, 2021. At this stage, the field team also measured the houses and collected relevant information about the properties. Afterward, residents received a second visit from the technicians, this time to carry out the family survey. The next step is the scheduling of the first relocation meeting, which is made by 0800 006 3029, Monday through Friday, from 8 am to 6 pm (except holidays). At this meeting, they get to know all the aids provided for the relocation according to their profile and send the requested documents through an online form. In the case of residential properties, the resident receives financial aid in the amount of BRL 5,000, after g the Term of Commitment. Soon after the move and the g of the Term of Departure, they begin to receive rental allowance in the amount of BRL 1,000 per month. This allowance will be paid for at least six months, and up to two months after the homologation of the compensation proposal. It cannot be paid for more than 24 months, as provided for in the agreement signed with the authorities.

WHEN DOES THE RELOCATION OF RESIDENTS OF AREA 01 BEGIN? 2ck33

The identification of the houses in Area 01 occurred between February and April 2021 and was completed. Residents who decided to the Program began to be served in March and continue in the relocation flow.

HOW LONG DOES IT TAKE THE JUDGE TO RATIFY THE AGREEMENT? 5m1w6a

The Court has been very agile in reviewing the requests and has approved the agreements within five days - in cases where the Public Prosecution Office or the judge deem it not necessary to supplement information and documents.

NEIGHBORHOOD MAINTENANCE AND CARE o5457

I HAVE AN ANIMAL AND MY TEMPORARY PROPERTY DOES NOT ACCEPT ANIMALS. HOW DOES BRASKEM'S ANIMAL PROGRAM WORK? 581b1o

The Program is offered to all residents free of charge and is a partnership between Braskem and Fundepes (University Foundation for Extension and Research Development), which is coordinated by UFAL (Federal University of Alagoas). The Program s the resident with temporary lodging of animals during the move or while they are in the temporary property. During temporary lodging, which is performed within a period of up to two months after compensation, the animal receives care such as veterinary follow-up, neutering, and vaccination.

WHAT ARE THE SERVICES OFFERED BY THE PROGRAM TO ANIMALS - DOMICILED AND STRAYS - IN THE RELOCATION AREA? 3m1q3u

Residents served by the Financial Compensation and Relocation Program can count on the following services for the animals: temporary accommodation (during the move or while the resident is in the temporary property), neutering, veterinary treatment, deworming when necessary, and care with transportation on the day of the move, and on the way to and from the place of temporary accommodation. is given up to three months after receipt of final compensation. These animals can be housed at the UFAL Farm, in the City of Viçosa, or at three other partner units, located in Maceió. In these places they receive the necessary care for their temporary stay, such as basic care and monitoring by veterinarians, vaccination (rabies, from 3 months - 1 dose) and neutering, accordingly. Actions aimed at stray animals include health care, daily feeding, and availability for adoption through the @focinhoresponsavel profile on Instagram. In addition, the Program conducts awareness campaigns on responsible ownership.

HOW CAN THE RESIDENT REQUEST THE SERVICES OFFERED BY THE ANIMAL PROGRAM? 2i4r5k

To request the services offered by the Animal Program, the resident should seek their social worker or call 0800 006 3029. At the time of service, they should describe their needs, and their request will be forwarded for analysis. Subsequently, the negotiations and implementations of the Animal Program will begin.

HOW DOES TEMPORARY HOSTING WORK? 6h116z

Animals temporarily hosted by the Program are housed at the UFAL Farm, in Viçosa, or at three other partner units located in Maceió, where they receive the necessary care, vaccines, and the follow-up of veterinarians. During the period in which the animal is under the responsibility of the Program, which can be up to three months after receiving the financial compensation, the owner should visit it to maintain the bond between the two. For this, they should seek the social technician, who will make the appointment, and Braskem provides free transportation to and from the site, if the animal is in Viçosa. To request the temporary accommodation service, the resident can their social worker or call 0800 006 3029. 

I WANT TO VACCINATE AND NEUTER MY ANIMAL. WHAT SHOULD I DO? 5651v

Assistance to residents who are part of PCF always occurs in the pre-visits to relocation moves or by requests made through 0800 006 3029 or the social technician who follows them up. After the resident is relocated, all requests made undergo an analysis by the technical team formed by UFAL professionals, responsible for coordinating the Program.

I FOUND SOME ANIMALS ON THE STREET, BUT I CAN'T KEEP THEM. WHERE CAN I LEAVE THEM? 4d4n4z

Stray animals in the areas impacted have already been mapped by the technical team and are under the care of the Animal Program. New animals identified are not in the scope of the project and their reception is not being offered by the Program.

I HAVE A PET, BUT I DON'T WANT TO LEAVE IT IN TEMPORARY ACCOMMODATION. DOES THE PROGRAM OFFER ANY KIND OF BEYOND HOSTING? 6p5p6h

Yes. The Program offers to residents of areas impacted who have animals, guiding them on responsible ownership, vaccination (rabies, from 3 months - 1 dose), deworming, and neutering, accordingly. And also, providing on the day of the move so that the animals are safely transported to the new place of accommodation, even if temporary accommodation is not the option of the resident.

WHAT IS THE PURPOSE OF THE ANIMAL PROGRAM? a3963

The Animal Program was created to meet the demands of the community itself and takes into the observations made by animal entities. Its objective is to residents of the areas impacted who are part of the Financial Compensation and Relocation Program and who own animals, guiding them on responsible possession, vaccination, deworming, and neutering, accordingly.

The program also s on the day of the move so that the animals are transported safely and temporarily while the guardian is in the provisional property.

MY PET DID NOT ADAPT TO MY NEW PROPERTY. CAN I REQUEST HOSTING? 5cm44

If the animal does not adapt to the resident's temporary property, Animal Program technicians may be ed to conduct awareness and visits to assist in adapting and maintaining the bond with the owner. However, if the difficulty persists, the resident can request the

I HAVE SEVERAL PETS (CATS AND DOGS). WILL THEY ALL BE TOGETHER IN TEMPORARY HOSTING? 2a222

As it is not possible to predict in advance the availability of vacancies in the temporary accommodation units, requests should be sent for analysis by the Animal Program. If availability is confirmed, animals can stay in the same location. 

I HAVE ALREADY RECEIVED THE COMPENSATION AND MY ANIMAL IS IN THE SHELTER. HOW LONG CAN IT STAY THERE? 1q1h1t

The temporary accommodation of the animal is foreseen for up to three months after receiving the financial compensation from the resident.

CAN I CHOOSE THE PLACE WHERE MY PET WILL STAY? 6m2r2z

Temporary housing requests are reviewed by Animal Program teams. Provided that the site has the technical capacity to host it, the Program does not impose any impediments to the choice of the place of temporary accommodation. 

WHAT SAFETY EQUIPMENT DOES THE TEAM HAVE DURING THE INSPECTION? 1w2y3o

The team has communication radios, telephone, and complete safety uniform that identifies them as community .

HOW WAS THE COMMUNITY TEAM SET UP? DO THEY GET PAID? o635h

The team was assembled with residents of these areas, who were selected by the security company hired by Braskem, with the of community leaders. They receive training, salary, and are hired under CLT by the security company.

WHY DID BRASKEM HIRE LOCAL RESIDENTS FOR SAFETY WORK IN NEIGHBORHOODS IF THE LOCATION IS AT RISK? 4a1h6f

All areas have been monitored in order to anticipate possible risks. In addition, all contractors have been trained to know the escape routes and the actions that should be taken in case of an emergency.

WHY WERE WALLS INSTALLED AROUND NEIGHBORHOOD BLOCKS? 376468

The walls were installed to prevent suspicious movements, in addition to promoting the safety of people, ensuring the protection of vacated areas, and improving the effectiveness of monitoring through the Security Center.

WHAT SECURITY MEASURES WILL THE TEAM ADOPT IN CASE OF PROPERTY BREAK-IN, DESTRUCTION OF PADDINGS, AND ILLEGAL OCCUPATION? 15356r

Community aims to take care of vacated properties and report any irregularities to the Monitoring Center, which, in turn, will call the Military Police, accordingly. Community is not authorized to adopt any containment measures and has no police authority. The trained team is instructed not to touch anything, not to try to remediate any irregularity found in a vacated property, not to try to forcibly prevent any attempt to invade a vacated property, and not to take any measure on the location on behalf of Braskem or the company it represents.

HOW IS THE SECURITY OF VACATED PROPERTIES PERFORMED? 5m70y

All occurrences relating to public security should be reported by the population to the competent authorities. As an additional measure, Braskem develops actions to property security, with more than 244 security guards who take turns 24 hours a day, seven days a week, 493 cameras and 52 alarm centers with five sensors each, all connected to the Monitoring Center. The information is shared with the Military Police, which is triggered via radio in case of irregularities such as theft, burglary, or robbery.

RESIDENT CENTER 2z6l6h

WILL THE RESIDENT CENTER STOP COMPLETELY? 4q6b1k

The Resident Center was closed in March 2020 as a result of recommendations from the health authorities regarding the prevention of the new Coronavirus, as well as the State Decree No. 69541/2020. Nevertheless, the services continued to be provided remotely.